Last updated: June 10, 2026
These Terms of Service (the "Terms") form a binding agreement between you and Life Ventures LLC ("Company", "we", "us", or "our"), the operator of Cael, an AI assistant available at caelagent.com and through supported messaging channels (the "Service"). By creating an account, linking a messaging account, or otherwise using the Service, you agree to these Terms and to our Privacy Policy, Acceptable Use Policy, and Cookie Policy, which are incorporated by reference. If you do not agree, do not use the Service.
PLEASE READ CAREFULLY. These Terms contain a binding arbitration agreement and a class-action waiver (Section 16) that affect your legal rights, a disclaimer of warranties (Section 12), and a limitation of liability (Section 13). You may opt out of arbitration as described in Section 16.
You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract. The Service is not directed to children. By using the Service you represent that you meet these requirements and that all information you provide is accurate. You are responsible for activity under your account and for keeping your credentials and linked messaging accounts secure.
Cael is an AI-powered personal assistant that can, at your direction, send you information, set reminders, remember preferences, search the web, operate a web browser to perform tasks (such as looking up information or making reservations), generate content, run code, and connect to third-party tools you authorize. Cael produces output using artificial intelligence and automated systems.
Cael is a general-purpose tool. It does not provide legal, medical, financial, tax, investment, or other professional advice, and nothing it produces is a substitute for a qualified professional. You are solely responsible for evaluating and verifying any output before relying on it.
When you ask Cael to perform a task, you authorize it to act as your agent to carry out that instruction, including interacting with third-party websites and services using information you provide. You acknowledge and agree that:
Your use of the Service is subject to our Acceptable Use Policy. Among other things, you must not use the Service to break the law, to infringe others' rights, to surveil, stalk, harass, or impersonate any person, to access accounts that are not yours, to violate the terms of any third-party website or service, or to make high-risk decisions without independent human review. We may suspend or terminate accounts that violate these Terms or the Acceptable Use Policy.
The Service relies on and can connect to third-party services and websites (for example, messaging platforms, AI model providers, payment processors, calendars, email, and tools you connect via the Model Context Protocol). Your use of those third parties is governed by their own terms and privacy policies. We do not control and are not responsible for third-party services, their availability, or their content, and we do not endorse them. You are responsible for complying with any third-party terms that apply to tasks you direct the Service to perform.
Some features are free and others require a paid subscription. Paid plans are billed in advance on a recurring basis (for example, monthly) through our payment processor until cancelled. Prices are shown at checkout and may change on prospective notice.
You retain ownership of the content and information you submit to the Service ("Your Content"). You grant Life Ventures LLC a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Your Content solely to operate, secure, and improve the Service and to perform the tasks you request, including transmitting it to third-party providers as needed to do so. Our handling of personal information is described in the Privacy Policy.
The Service, including its software, design, and branding (including the names Cael and Life Ventures LLC), is owned by Life Ventures LLC and protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your personal, lawful use in accordance with these Terms. You may not copy, modify, reverse engineer, resell, or create derivative works from the Service except as permitted by law.
If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.
You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you violate these Terms, create risk or legal exposure for us, or if we discontinue the Service. Upon termination, your right to use the Service ceases. Sections that by their nature should survive (including Sections 7, 8, 11–17) survive termination.
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Life Ventures LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) instructions you give the Service and actions taken on your behalf; (c) Your Content; (d) your violation of these Terms or any law; or (e) your violation of any third party's rights or terms.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT AI OUTPUT WILL BE ACCURATE, COMPLETE, OR RELIABLE, OR THAT ANY TASK WILL BE COMPLETED. YOU USE THE SERVICE, AND RELY ON ITS OUTPUT AND ACTIONS, AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT PERMITTED BY LAW, Life Ventures LLC AND ITS AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO THE SERVICE — INCLUDING ANY ACTION TAKEN OR NOT TAKEN BY THE SERVICE ON YOUR BEHALF — EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITS APPLY IN THE AGGREGATE AND REGARDLESS OF THE THEORY OF LIABILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You understand that Cael performs tasks autonomously based on your instructions and may interact with external systems in ways that produce unintended results. You assume the risk of such outcomes and agree that, to the extent permitted by law, we are not responsible for losses resulting from tasks the Service performs at your direction.
We may modify, suspend, or discontinue any part of the Service at any time. We may update these Terms; if we make material changes, we will provide reasonable notice (for example, by posting the updated Terms with a new date or notifying you). Your continued use after changes take effect constitutes acceptance.
Informal resolution first. Before filing a claim, you agree to contact us at alec@caelagent.com and attempt to resolve the dispute informally for at least 60 days.
Binding arbitration. Except as set out below, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by a recognized arbitration provider under its consumer rules, rather than in court. The arbitrator decides all issues, except that a court may decide the enforceability of this arbitration agreement and the class-action waiver.
Class-action and jury-trial waiver. YOU AND Life Ventures LLC AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. YOU AND Life Ventures LLC WAIVE ANY RIGHT TO A JURY TRIAL.
Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.
30-day opt-out. You may opt out of this arbitration agreement by emailing alec@caelagent.com within 30 days of first accepting these Terms, stating your name and intent to opt out. Opting out does not affect the other provisions of these Terms.
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws rules. To the extent any dispute is not subject to arbitration, it will be brought exclusively in the state or federal courts located in the Commonwealth of Pennsylvania, and you consent to their jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of Section 16.
Questions about these Terms: alec@caelagent.com. Legal notices: alec@caelagent.com. The Service is operated by Life Ventures LLC.